We're Here to Help

Support Center

Need help with your TikTok growth campaign? Our dedicated support team is ready to assist you with any questions or concerns.

We care about you and want to provide the best service possible.

That's why we DO NOT use AI to respond.

Instead, we have our team of actual people respond to you ASAP.

This may slow down our response time slightly, but it ensures you get better quality support. We appreciate your patience!

Email Support

Get personalized assistance from our support team

bluelyLTD@gmail.com

Include your account email and order details for faster assistance

Response Time

We aim to respond to all inquiries promptly

0-2 hours

Average Response Time

General inquiries: Within 2 hours
Technical issues: Within 1 hour
Urgent matters: Almost instant

When Contacting Support

Help us help you faster by including the following information

Account Information

  • Your account email address
  • Order number or campaign ID
  • TikTok username being promoted

Issue Details

  • Clear description of the issue
  • When the issue started
  • Screenshots if applicable
Got Questions?

Frequently Asked Questions

Everything you need to know about our TikTok growth service. Can't find the answer you're looking for? Reach out to our support team.