Terms of Service

Last updated: September 27, 2025

1. Acceptance of Terms

By accessing and using Bluely's TikTok growth service ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") constitute a legally binding agreement between you and Bluely Ltd. ("Company," "we," "us," or "our") regarding your use of our Service.

2. Service Description

Bluely provides TikTok follower growth services designed to help content creators increase their follower count. Our service includes:

  • Automated follower growth campaigns
  • Progress tracking and analytics
  • Customer support and account management
  • Integration with TikTok's platform

Important: We do not guarantee specific follower counts or growth rates. Results may vary based on various factors including but not limited to content quality, account history, and platform changes.

3. User Eligibility

To use our Service, you must:

  • Be at least 18 years old or have parental consent
  • Have a valid TikTok account in good standing
  • Provide accurate and complete information
  • Comply with all applicable laws and regulations
  • Not use the service for illegal or unauthorized purposes

We reserve the right to refuse service to anyone for any reason at our sole discretion.

4. Payment Terms

All services must be paid for in advance. Payment is processed securely through Stripe. By making a payment, you agree to:

  • Provide accurate payment information
  • Authorize charges for the selected service package
  • Pay all applicable taxes and fees
  • Not dispute charges for services received

Due to the digital nature of our service and immediate resource allocation, all sales are final.

No Refund Policy: All sales are final. No refunds will be provided under any circumstances. Due to the digital nature of our service and the immediate allocation of resources upon purchase, we do not offer refunds, returns, or exchanges. This includes but is not limited to dissatisfaction with results, account bans, platform changes, or any other circumstances beyond our control.

5. Service Delivery and Performance

While we strive to provide excellent service, you acknowledge that:

  • Results are not guaranteed and may vary significantly
  • Service delivery times are estimates and may be extended
  • Platform changes may affect service performance
  • We are not responsible for TikTok's platform policies or changes
  • Service may be temporarily unavailable due to maintenance or technical issues

We will make reasonable efforts to complete services within estimated timeframes, but delays do not constitute grounds for refunds or compensation.

6. User Responsibilities

You are responsible for:

  • Maintaining the security of your account credentials
  • Ensuring your TikTok account complies with platform terms
  • Providing accurate and up-to-date information
  • Not interfering with our service operations
  • Reporting any issues or concerns promptly
  • Complying with all applicable laws and regulations

Violation of these responsibilities may result in service termination without refund.

7. Prohibited Uses

You may not use our Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Engage in fraudulent or deceptive practices
  • Attempt to reverse engineer our service
  • Use automated tools to access our service
  • Interfere with service operations or other users
  • Promote illegal activities or harmful content

Violation of these prohibitions will result in immediate service termination without refund.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Bluely Ltd. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of your content but grant us a limited license to use it for service provision. You may not copy, modify, distribute, or create derivative works without our express written consent.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Service, you consent to the collection and use of information as outlined in our Privacy Policy.

10. Disclaimers and Limitations

10.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties that the service will meet your specific requirements
  • Warranties that the service will be uninterrupted or error-free
  • Warranties regarding the accuracy or reliability of any information

10.2 Limitation of Liability

IN NO EVENT SHALL BLUELY, INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, or business opportunities
  • Loss of data or information
  • Loss of reputation or goodwill
  • Any damages resulting from the use or inability to use our service
  • Damages resulting from third-party actions or platform changes

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE IN QUESTION.

11. Indemnification

You agree to indemnify, defend, and hold harmless Bluely Ltd., its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit through our Service
  • Your violation of applicable laws or regulations

12. Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms where such failure is a result of circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, fire, labor disputes, government actions, platform changes, or technical failures.

13. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

No refunds will be provided upon termination for any reason.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the ADR Institute of Canada. The arbitration shall be conducted in Toronto, Ontario, Canada, and the decision of the arbitrator shall be final and binding.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between you and Bluely Ltd. regarding the use of the Service, superseding any prior agreements between you and us relating to your use of the Service.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: bluelyLTD@gmail.com

Response Time: We will respond to legal inquiries within 5 business days.

19. Legal Disclaimer

These Terms of Service are provided for informational purposes only and do not constitute legal advice. The interpretation and application of these terms may vary by jurisdiction.

We reserve the right to modify, suspend, or discontinue our service at any time without notice. We are not liable for any damages arising from the use or inability to use our service.

By using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including the no-refund policy.