Last updated: November 17, 2025
By accessing and using Bluely's TikTok growth service ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") constitute a legally binding agreement between you and Bluely Ltd. ("Company," "we," "us," or "our") regarding your use of our Service.
Bluely provides TikTok follower growth services designed to help content creators increase their follower count. Our service includes:
Important: We do not guarantee specific follower counts or growth rates. Results may vary based on various factors including but not limited to content quality, account history, and platform changes.
To use our Service, you must:
We reserve the right to refuse service to anyone for any reason at our sole discretion.
All services must be paid for in advance. Payment is processed securely through Stripe. By making a payment, you agree to:
General Policy: All sales are final. Due to the digital nature of our service and the immediate allocation of resources upon purchase, we do not offer refunds, returns, or exchanges for change of mind, dissatisfaction with results, account bans, platform changes, or any other circumstances beyond our control.
Discretionary Consideration: Notwithstanding the above, we reserve the right to review refund requests on a case-by-case basis. We operate in good faith and if we determine that we are clearly at fault for failing to deliver the service as described, or if there is a demonstrable service failure directly attributable to our operations, we may provide a fair resolution, which may include partial or full compensation at our sole discretion.
This discretionary review does not create any obligation or entitlement to a refund, and all final decisions rest solely with Bluely Ltd. Any refund or compensation provided is a goodwill gesture and does not constitute an admission of liability.
While we strive to provide excellent service, you acknowledge that:
We will make reasonable efforts to complete services within estimated timeframes. While delays alone do not automatically constitute grounds for refunds, significant failures to deliver services as described may be reviewed under our discretionary refund policy outlined in Section 4.1.
IMPORTANT NOTICE: You acknowledge and understand that follower drop-off is a natural and common occurrence on all social media platforms, including TikTok. After followers are delivered to your account, some users may unfollow your account over time due to factors entirely beyond Bluely's control, including but not limited to:
NO LIABILITY FOR DROP-OFF: Bluely is NOT responsible for, and shall NOT be held liable for, any follower drop-off, unfollows, or reduction in follower count that occurs after delivery. We deliver followers as ordered, but we cannot control, guarantee, or ensure the long-term retention of those followers once they are on your account.
NO REFUNDS OR REPLACEMENTS: Follower drop-off does NOT constitute a service failure and is NOT grounds for refunds, replacements, or any other form of compensation. Once followers are delivered to your account, our service obligation is complete.
Long-term follower retention depends primarily on factors under your control, including the quality of your content, posting consistency, audience engagement, and adherence to TikTok's community guidelines. We strongly recommend focusing on creating engaging content to maximize natural retention.
You are responsible for:
Violation of these responsibilities may result in service termination. No refunds will be provided for terminations due to user violations of these terms.
You may not use our Service to:
Violation of these prohibitions will result in immediate service termination. No refunds will be provided for terminations due to prohibited use violations.
The Service and its original content, features, and functionality are owned by Bluely Ltd. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of your content but grant us a limited license to use it for service provision. You may not copy, modify, distribute, or create derivative works without our express written consent.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Service, you consent to the collection and use of information as outlined in our Privacy Policy.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
IN NO EVENT SHALL BLUELY, INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE IN QUESTION.
You agree to indemnify, defend, and hold harmless Bluely Ltd., its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
We shall not be liable for any failure to perform our obligations under these Terms where such failure is a result of circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, fire, labor disputes, government actions, platform changes, or technical failures.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
No refunds will be provided for terminations resulting from your breach of these Terms. Terminations initiated by us without cause may be reviewed under our discretionary refund policy in Section 4.1.
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the ADR Institute of Canada. The arbitration shall be conducted in Toronto, Ontario, Canada, and the decision of the arbitrator shall be final and binding.
You agree to waive any right to a jury trial or to participate in a class action lawsuit.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any changes constitutes acceptance of the new Terms.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
These Terms constitute the entire agreement between you and Bluely Ltd. regarding the use of the Service, superseding any prior agreements between you and us relating to your use of the Service.
If you have any questions about these Terms of Service, please contact us:
Email: bluelyLTD@gmail.com
Response Time: We will respond to legal inquiries within 5 business days.
These Terms of Service are provided for informational purposes only and do not constitute legal advice. The interpretation and application of these terms may vary by jurisdiction.
We reserve the right to modify, suspend, or discontinue our service at any time without notice. We are not liable for any damages arising from the use or inability to use our service.
By using our service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, including our refund policy as outlined in Section 4.1.